CANCELLATION & PREPAYMENT POLICIES

FLEXIBLE-1 DAY

  • The guest can cancel free of charge until 1 day before arrival. The guest will be charged the cost of the first night if they cancel within 1 day of arrival
  • Pre-payment is needed for non-refundable booking and one day before arrivals for other booking.
  • Nonrefundable booking the guest will be charged the total price of the reservation it they cancel anytime.

Children & Extra beds

  • Children up to 6 years are allowed for free of charge
  • Extra bed is available on request with 50-dirham additional charges.

Other Policies

  • Internet WIFI is available in the hotel rooms and is free of charges.
  • 24 hrs. room Service
  • Pets are not allowed

Guest Information

  • Airport Pickup and Drop Available with additional charges for trip Pickup- 80DHS andDrop-50DHS
  • Check-in time -2.00 pm and Checkout Time -12.00 noon
  • Special Rate for monthly stays 30above days
  • Credit Cards Accepted
  • CCTV Covered all common areas and outside the property. 24 hrs. security. Satellite Channels
  • Visitors are allowed only maximum 30 minutes in the room and not allowed after 10 PM

Refund Policy

  • Refund will be back to same Debit/Credit card with in 14 working days which customer paid to Time Palace Hotel LLC